Contact Lesley-Ann | 028 7032 6600 | [email protected]
Credit Control Manager - Permanent | Derry / Londonderry
Overview
An excellent opportunity has arisen for an experienced Credit Control Manager to lead a small credit control team within a busy and established organisation.
Reporting to the Financial Controller and Directors, the successful candidate will take ownership of the company's credit control function, ensuring effective management of debtor accounts, cash collection processes, and credit risk while driving continuous improvement across the department.
Key Details:
- £Negotiable salary
- Monday to Friday
- Opportunity to lead and develop an established credit control function.
- Varied role with responsibility for team leadership, reporting, and process improvement.
- Exposure to senior management and key business decision-making.
- Long-term career prospects within a growing organisation.
Key Responsibilities
- Lead, manage, and support a team of Credit Controllers.
- Oversee the management of debtor accounts, ensuring compliance with company credit policies, payment terms, and credit checking procedures.
- Produce and analyse debt reports, identifying risks, trends, variances, and recommended actions.
- Prepare monthly cashflow forecasts and provide insights to support business planning.
- Maintain accurate records relating to credit applications, payments, bad debts, and associated reporting.
- Manage bad debt recovery processes, including insurance claims, small claims proceedings, and correspondence.
- Work closely with senior leadership teams to proactively manage problematic accounts and minimise financial risk.
- Resolve billing disputes, account queries, and escalated customer concerns in a timely manner.
- Support the day-to-day operation of the credit control function as required.
- Develop strong working relationships across departments, promoting collaboration, communication, and continuous improvement.
- Review and maintain company credit policies and procedures.
- Liaise with HR and management teams to ensure staffing requirements and company procedures are effectively managed.
Criteria:
- Previous experience within a Credit Control or Accounts Receivable environment.
- Proven experience managing or supervising a credit control team.
- Strong understanding of credit control processes, debt management, and cash collection.
- Experience working within a high-volume billing environment.
- Excellent organisational skills with the ability to prioritise workloads and meet deadlines.
- Strong analytical and problem-solving abilities.
- Confident communicator with the ability to build relationships across all levels of the business.
- Proficient in Microsoft Office applications, particularly Excel and Word.
- Ability to work effectively under pressure in a fast-paced environment.
If this sounds like the next step in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you. Apply online, email [email protected] or call Lesley-Ann on 028 7032 6600 to find out more.
Riada Resourcing is an equal opportunities employer.