Contact Cara Barnes | 028 7032 6600 | [email protected]
Stores Manager (Parts Department) - Permanent | Ballymoney
- £Competitive Salary (Dependent on experience)
- Monday - Friday (Occasional Saturdays during peak summer trading on a rota basis)
- Full-time 40 hours | Permanent
- Ongoing training and development opportunities.
- Opportunity to play a key role within a growing business.
The Role
We are seeking an experienced and customer-focused Stores Manager to oversee the day-to-day operations of our clients Parts Department. This is a key role responsible for managing stock levels, maintaining excellent customer service standards, overseeing counter sales, and ensuring the efficient running of the stores function to support both workshop and retail customers.
The ideal candidate will have a solid understanding of the agri industry, excellent organisational skills and a customer-first approach, enabling them to successfully oversee parts department activities while providing outstanding service and maintaining effective stock control.
Key Responsibilities
- Manage the daily operation of the Parts Department and store’s function.
- Order parts and maintain optimum stock levels to meet customer and workshop requirements.
- Liaise with suppliers to source parts, obtain competitive pricing, and ensure timely delivery.
- Deliver excellent customer service to trade and retail customers.
- Manage the parts counter, handling enquiries and sales both in person and over the phone.
- Process sales orders, purchase orders, and stock transactions using the IBCOS system.
- Manage and process website orders, ensuring accurate picking, packing, and dispatch.
- Monitor stock movements and carry out regular stock counts and inventory checks.
- Maintain accurate stock records and investigate any discrepancies.
- Support workshop operations by ensuring parts availability when required.
- Ensure the stores area is maintained to a high standard of organisation, cleanliness, and safety.
- Produce reports and monitor key performance indicators within the department.
- Identify opportunities to improve efficiency and customer satisfaction.
- Develop and maintain strong customer relationships to encourage repeat business and increase sales performance.
Criteria:
- Previous experience in a parts, stores, inventory, or stock control environment.
- Strong customer service and communication skills.
- Experience ordering and managing stock levels.
- Good IT skills and experience working with stock management systems.
- Excellent organisational and time-management skills.
- Ability to work independently and prioritise workload effectively.
- Full UK Driving Licence.
Apply online, email [email protected] or call Cara on 028 7032 6600 to find out more.
Riada Resourcing is an equal opportunities employer.