Internal Sales Co-Ordinator | Magherafelt | Permanent
We are looking to hire an Internal Sales Co-Ordinator who will provide support to the sales team by co-ordinating sales activity and provide excellent customer service and after sales support to customers.
About the role:
- £Competitive salary
- Contributory pension scheme
- Employee Assistance Programme
- Refer a Friend Scheme
- Employee Savings Scheme
- Access to Health Cash Plans
- Training provided
What you will be doing in the role:
- Promote a full range of group concrete products and raise the company's profile.
- Process quotes, orders and related documentation.
- Communicate with customers whilst delivering excellent customer service.
- Liaise with both the production and transport departments regarding orders and deliveries.
- Collect customer feedback, managing customer expectations and responding to customer queries.
- Update quote logs daily – Order to place quote management.
- Establish, develop, maintain and expand relationships with contractors / consultants / designers and merchants.
- Be an integral part of our established sales team by servicing the needs of existing customers and increase business opportunities through various routes to market.
- Provide general administrative and sales support to on-site management on a daily basis.
- Answering the telephone, dealing with customers / visitors.
- Carry out any other reasonable request made by management.
What you will need for this role:
- English and Maths GCSE (or equivalent) at grade C or above.
- Be computer literate with experience of all Microsoft Office applications especially Excel, Word and Outlook.
- Effective telephone manner, excellent interpersonal and communication skills with the ability to demonstrate excellent customer service and sales experience.
- Excellent planning and organisational skills with the ability to prioritise workload and manage a number of tasks concurrently.
- Ability to work calmly and efficiently under pressure to a high level of accuracy.
- Ability to work flexibly on own initiative and as part of a team with a ‘can do’ attitude.
- Ability to work confidentially and treat issues with sensitivity.
- A willingness to undertake training as required.
If this sounds like the next step in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you. Apply online, email [email protected] or call Heather Lennox on 028 7032 6600 to find out more.
Riada are an equal opportunities employer.