Neighbourhood Officer - Northern Ireland Housing Executive - Carrickfergus
Looking to secure work in the Public Sector? Apply today to find out more.
About the role:
- £13.69 per hour
- Monday to Friday (9.00am - 5.00pm)
- 37 hours a week
- Holidays: 35 days pro rata
- Duration: Temporary, ongoing
- Please note closing date for this vacancy is 12 noon on 25th June 2026 - however you can register your interest for other upcoming vacancies by applying today
What you'll be doing in this role:
- Undertake ‘scheduled’ and unscheduled’ tasks daily and maintain a daily logbook of all activities
- Carrying out Health and Safety checks in communal areas at low, medium and high rise flats
- Liaising and reporting repairs including visits to elderly or vulnerable tenants to assist in accurate reporting of repairs etc.
- Assist maintenance staff and tenants
- Working with grounds maintenance and office staff in addressing environmental issues
- Monitoring minor instances of nuisance and low level Anti-social behaviour
- Developing and maintaining links with local communities and their representatives
- Co-operating in community development through liaison with the statutory, voluntary and community sector
What you'll need for this role:
- Hold a BTEC National Certificate or equivalent Professional/Technical qualification* (Level 3) plus at least one year’s relevant customer service or general administrative experience
- Or have five GCSEs* (Level 2), or equivalent qualification, plus at least two years’ relevant customer service or general administrative experience
- Or can demonstrate three years’ experience in a relevant customer service role or general administrative experience
- Candidates must demonstrate relevant experience in dealing appropriately with customers in a challenging environment
- A full current driving licence and access to a form of transport.
- As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position.
If this sounds like the next step in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you. Apply online, email [email protected] or call Wendy on 028 2563 1555 to find out more.
Riada Resourcing is an equal opportunities employer.