Sales and Customer Support Coordinator - Ballymena
Join a well-established Northern Ireland manufacturer and supplier, recognised for delivering high-quality products and exceptional customer service to customers across the UK and Ireland.
As their business continues to grow, they are seeking a Sales & Customer Care Coordinator to become a key part of the team. This is a varied and rewarding role where you'll support customers throughout their journey, from initial enquiry through to order fulfilment and delivery.
The Role:
- £Negotiable salary
- Monday to Friday
- Ongoing training and development opportunities
- Varied role with responsibility across customer service, sales and operations
- Opportunity to develop your skills within an established and growing business
Key Responsibilities:
• Managing customer enquiries via phone and email
• Processing sales orders and quotations
• Coordinating deliveries and customer collections
• Providing order updates and resolving customer queries
• Supporting credit control and payment administration
• Maintaining accurate records and internal systems
• Working closely with sales, warehouse and finance teams
About You:
• Previous experience in customer service, sales administration or order processing
• Strong organisational and communication skills
• Excellent attention to detail
• Good IT skills, including Microsoft Office
• Experience using CRM, ERP or order management systems
• A proactive and customer-focused approach
Interested?
If you're looking for a role where you can build strong customer relationships, develop your skills and become a valued member of a supportive team, we'd love to hear from you. Apply online, email [email protected] or call Heather on 028 7032 6600 to find out more.
Riada Resourcing is an equal opportunities employer.