Patch Manager - Northern Ireland Housing Executive - Armagh
An NIHE Patch Manager provides a customer-oriented housing management service, with a strong focus on preventing homelessness across a designated area.
NI Housing Executive is one of the largest housing bodies in the UK. Do you have experience in customer support, social housing, or a similar customer-facing environment and are looking for a move to the Public Sector? Apply today to find out more.
About the role:
- £16.37 per hour
- Monday - Friday, (9:00am - 5:00pm)
- 37 hours per week
- Holidays: 35 days pro rata
- Duration: Temporary, ongoing
- Public Sector
- Please note closing date for this vacancy is 5th November 2025 - however you can register your interest for other upcoming vacancies by applying today
What you'll be doing in this role:
- Tenancy management & sustainment.
- Tenancy termination & management of Housing Executive empty properties (voids).
- Tenancy management of existing and new tenancies.
- Secure tenants seeking to transfer to other social housing.
- Succession, assignment, joint tenancy & direct exchange applications.
- Income collection and rent account management.
- Community involvement, community cohesion and community safety.
- Liaison with the Housing Executive's leasehold unit regarding leaseholders within the patch.
What you'll need for this role:
- Level 6 qualification with a minimum of 1 years relevant experience OR Level 5 qualification with 2 years relevant experience OR Can demonstrate equivalent continuing professional development/experiential learning and 3 years relevant experience.
- Strong communication and relationship-building skills to work with diverse tenants and stakeholders.
- Relevant experience is working in a customer focused environment / social services background.
- IT/ Microsoft Office Proficiency: Intermediate.
- A full current driving licence and access to a form of transport.
- As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position.
If this sounds like the next step in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you. Apply online, email [email protected] or call Wendy on 028 2563 1555 to find out more.
Riada Resourcing is an equal opportunities employer.