Housing Advisor - Northern Ireland Housing Executive - Portadown
This role would be ideal for a recent graduate with 1 years relevant customer support experience or an experienced professional looking to begin their career within the Public Sector. Apply today to find out more.
About the role:
- £16.37 per hour
- 37 hours per week
- Portadown
- Holidays: 35 days pro rata
- Duration: Temporary, ongoing
- Closing date for this vacancy is 5th November 2025, however you can register your interest for current and upcoming public sector positions by applying today
What you'll be doing in this role:
- Provide housing advice and assistance to people, who often have complex needs or are facing difficult circumstances, with a focus on preventing homelessness.
What you'll need for this role:
- Hold a degree or equivalent and a minimum of 1 years relevant experience in a customer support environment
- OR Hold a BTEC Higher Cert/Diploma qualification in Housing and a minimum of 1 years relevant experience in a customer support environment
- OR Hold a BTEC Higher Cert/Diploma or equivalent and a minimum of 2 years relevant experience in a customer support environment
- OR Can demonstrate equivalent continuing professional development or experiential learning and at least 3 years relevant experience in a customer support environment.
- Relevant experience in interpreting relevant policy and statutory requirements to make appropriate decisions to meet the needs of customers.
- Experience working as an effective team member to support the achievement of shared outcomes
- A full current driving licence and access to a form of transport.
- Experience working with both internal and external stakeholders to find effective housing solutions.
- As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position.
If this sounds like the next step in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you. Apply online, email [email protected] or call Wendy on 028 2563 1555 to find out more.
Riada Resourcing is an equal opportunities employer.