Northern Ireland Housing Executive - Housing Officer - Belfast
NI Housing Executive is one of the largest housing bodies in the UK. NI Housing Executive are a flexible and inclusive employer offering great career pathways, enabling you to reach your full potential.
About the role:
- £13.91 per hour
- Monday to Friday (9.00am – 5.00pm)
- 37 hours per week,
- Holidays: 35 days pro rata
- Duration: Temporary, ongoing
- Public Sector
- Please note closing date for this vacancy is 3rd November 2025 - however you can register your interest for other upcoming vacancies by applying today.
Duties will include:
- Provide high quality customer telephony services, answering and triaging calls professionally, helpfully and in a timely manner.
- Provide compassionate customer service, dealing with a wide range of customers often presenting with complex needs and issues.
- Undertake a wide range of administrative duties to meet the needs of the department.
- Monitor and manage inboxes.
- Competent use of IT systems.
- Organise and provide administrative support for a range of internal and external meetings.
Criteria:
- BTEC Higher or equivalent qualification plus one year of relevant general administrative experience.
OR,
- BTEC National or equivalent qualification plus two years of relevant general administrative experience.
- Exceptionally, candidates who do not meet the qualification requirement, but who can demonstrate that they have 3 years’ relevant general administrative experience may also be considered.
- IT/ Microsoft Office Proficiency: Intermediate
If this sounds like the next step in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you. Apply online, email [email protected] or call Wendy on 028 2563 1555 to find out more.
Riada Resourcing is an equal opportunities employer.