Business Support Assistant - Antrim & Newtownabbey Borough Council - Antrim
Join Antrim & Newtownabbey Borough Council as a Business Support Assistant and play a key role in delivering excellent administrative and customer service support. This is a great opportunity to gain valuable experience within the public sector, working in a fast-paced environment where no two days are the same.
About the role:
- £15.31 per hour
- Location: Antrim Civic Centre
- Hours of Work: 37 hours
- Duration: Temporary, up to 8 weeks
- Public Sector
- Please note the closing date for this vacancy is Thursday 23rd October 2025 at 12pm
What you'll be doing in this role:
- Demonstrate a team approach to achieving the objectives of the section using a flexible attitude to tasks undertaken.
- Provide a high level of internal and external customer service including taking ownership of customer queries and complaints and following issues through to completion
- Continuously develop personal knowledge and skills to enhance internal and external customer service
- Comply with, and ensure that other staff comply with, Council's policies and procedures including those relating to health, safety, wellbeing and safeguarding.
- Promote equality and diversity across all service arears through clear leadership, effective policy implementation and demonstrating appropriate behaviours in line with Council values
- Carry out any other relevant duties which may be assigned including working in other sections of the Department and Council.
What you'll need for this role:
- 5 GCSEs (A-C) including English & Maths.
- Have a minimum of two year’s experience in administration/clerical role in a busy office environment, experience working with a range of internal and external customers, experience of organising own workload with minimum supervision
- Ability to deal with dissatisfied customers and difficult situations
- Computer literate - competent in Microsoft Office
If this sounds like the next step in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you. Apply online, email [email protected], or call Gillian on 028 2563 1555 to find out more.
Riada Resourcing is an equal opportunities employer.