Clerical Officer - Belfast
Do you come from an admin background and interested in entering the public sector? Apply now to express your interest!
In this role the Higher Clerical Officer will provide an administrative service to consultants and teams.
About the role:
- £12.31 per hour
- Monday to Friday
- 37 hours a week
- Location: Belfast City Hospital
- Public sector
- Temporary role
- Please note closing date for this vacancy is 17th July 2025 - however you can register your interest for other upcoming vacancies by applying today.
What you'll be doing in this role:
- Undertake any secretarial tasks appropriate to the band as required.
- To act as a point of contact for all forms of communication between the Consultant, patients, relatives, all hospital staff, General Practitioners and their staff and outside agencies.
- Effectively deal with telephone calls from patients, relatives, hospital staff and General Practitioners and other individuals or organizations, taking messages, ensuring follow-up and resolving any problems as appropriate to band.
- Assist in the co-ordination of arrangements and documentation to ensure patients receive treatment at the right time, with the test results made available to Consultants and Clinical team when necessary.
- Participate in meetings and take appropriate action in line with service provision as appropriate to band.
- Record and process all referrals on the appropriate IT system and undertake checks in line with service protocols and procedures.
- Open and prioritise all incoming mail and action accordingly.
What you'll need for this role:
- 4 GCSE’s grade A – C including English Language or equivalent qualifications
- OR NVQ Level 2 in Administration and 1 years clerical experience
- OR 2 Years clerical experience.
- The ability to work on own initiative.
- The ability to work under pressure.
- The ability to organise and prioritise workload.
- As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position.
If this sounds like the next step in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you. Apply online, email [email protected] or call Gillian on 028 2563 1555 to find out more.
Riada Resourcing is an equal opportunities employer.