Admin Assistant - Northern Ireland Housing Executive - Ballymena
About the role:
- £13.69 per hour
- Monday to Friday (9.00 am – 5.00 pm)
- 37 hours per week,
- Holidays: 35 days pro rata
- Duration: Temporary, ongoing
- Please note closing date for this vacancy is by 12 noon on 5th November - however you can register your interest for other upcoming vacancies by applying today
What you'll be doing in this role:
- To undertake a range of administrative duties including, but not limited to customer/ stakeholder contact, data input, record keeping and reporting
- To deal with incoming communications and queries from customer and stakeholders via email, post, telephone, web reports and face to face
- Respond to a and resolve queries from customers and external stakeholders in a timely and professional manner through a range of communication channels
- Contact customers to schedule visits by NIHE staff or contractors and issue follow up letters or email as necessary
- Make decisions based on the interpretation of relevant Housing Executive policies and procedures, and provide initial advice to customers
- Record information from customers and external stakeholders, updating Housing Executive records and systems as appropriate, and distributing information to other colleagues as necessary
What you'll need for this role:
- Minimum of 1-5 years relevant general administrative experience
- Intermediate IT proficiency, using a range of computer packages
- As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position.
If this sounds like the next step in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you. Apply online, email [email protected] or call Wendy on 028 2563 1555 to find out more.
Riada Resourcing is an equal opportunities employer.