Donor Administration Assistant - Belfast
Join the public sector in Belfast as a Donor Administration Assistant and play a key role in undertaking registration of donors over the phone within a donor records office.
About the role:
- £12.51 per hour
- Belfast City Hospital
- 37.5 hours per week
- 3 positions available.
- Temporary up until 12/06/2026
- Please note closing date for this vacancy is 9th March 2026 - however you can register your interest for other upcoming vacancies by applying today.
What you'll be doing in this role:
- Maintaining security of all equipment, and documentation, within own area of work.
- First point of contact for donors via the telephone or in our HQ Clinic.
- Use of NIBTS Donor records system to access donor’s records and make changes where required.
- Reconciliation of all donation records, and reporting any anomalies to the appropriate person.
- Undertake any other reasonable, relevant, duties that may be assigned.
- Monitoring appointments on a daily basis.
- Contacting donors who have been identified as meeting a pre-set criterion for specific recipients.
- Contacting blood, and platelet, donors to ensure appointment slots are fully booked.
What you'll need for this role:
- Minimum of 1 years’ clerical/administration experience, which MUST include working face to face with the public. OR,
- 2 years’ experience, if the qualifications listed below are not held.
- 4 GCSEs at A-C level, including English Language (or equivalent).
- Able to work flexibly, including late evenings, weekends and Public Holidays.
- Familiar with the use of computer packages e.g. Microsoft Excel, Word and Outlook.
tep in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you. Apply online, email [email protected] or call Aileen on 028 2563 1555 to find out more.
Riada Resourcing is an equal opportunities employer.