Northern Ireland Ambulance Service Health and Social Care Trust - Information Governance Compliance Support Officer Band 3
To manage requests for personal information from third parties ensuring that statutory timescales are met, acting as the first point of contact. To provide administrative support to the Information Governance (IG) and Compliance Team and Informatics Department. To provide Registration Authority support to the Trust. To ensure access rights are revoked in a timely manner for leavers.
About the role:
- £12.31 per hour
- NIAS Headquarters, Knockbracken Healthcare Park
- 37.5 hours a week
- Temporary, approx 6 months
Please note closing date for this vacancy is Monday 7th July - however you can register your interest for other upcoming vacancies by applying today.
What you'll be doing in this role:
- Respond to information requests relating to court orders, taking into account the urgent nature of these enquiries.
- Provide administrative support for the Information Governance and Compliance Team and the Informatics Department when required.
Respond to telephone calls to the IG and Compliance Team in an appropriate and respectful manner.
- Assist the Senior IG and Compliance Officer in collating evidence to support Data Security and Protection for relevant areas of responsibility.
- Work closely with the Head of Informatics and Data Protection Officer and Senior IG and Compliance Officer to support the Information Governance agenda.
- Assist with the development and distribution of Trust wide surveys to support Trust engagement for IG and the wider Informatics Department.
- Assist in conducting audits of all Trust premises to ensure that information is being managed and stored appropriately and that confidentiality obligations are adhered to.
- Report any areas of concern identified during audits through the Trust incident reporting process to ensure lessons can be learned.
- Liaise with internal and external stakeholders to support requests for information.
- Produce weekly statistical returns on key performance indicators for IG related workstreams using Microsoft Solutions
What you'll need for this role:
- A minimum of 5 GCSES (A-C) including Maths and English or equivalent and 4 years' experience in an information governance function including freedom of information, data protection and records management
- Experience of using Microsoft packages including Word, Excel and Outlook
- Can demonstrate a knowledge of Data Protections legislation including the General Data Protection Regulation
- Experience and understanding of information governance issues in an organisational environment
- Excellent verbal and written communication skills, and the ability to communicate effectively at all levels
- Interpersonal skills to interface with staff, patients, public and other relevant stakeholders as required
- Confident, enthusiastic and self-motivated, able to work independently and as part of a team
- Able to work under pressure and manage priorities and workload appropriately
- Committed to ongoing training to support job role and develop self
- Positive attitude towards learning and development of self and others through continuing personal development
- Knowledge or experience of the requirements of the Freedom of Information Act 2000
- Knowledge or experience of the requirements of the Data Protection Act 2018 and future legislative requirements relating to General
Data Protection Regulation
- Knowledge or experience of records management processing in Health and Social Care environment
If the Recruitment & Selection process it may be necessary for the Organisation to carry out an Enhanced Disclosure Check through Access NI before any appointment to this post can be confirmed
If this sounds like the next step in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you. Apply online, email [email protected] or call Aileen on 028 2563 1555 to find out more.
Riada Resourcing is an equal opportunities employer.