Northern Ireland Housing Executive - Housing Advisors - Belfast
This role would be ideal for a recent graduate with 1 years relevant customer support experience or an experienced professional looking to begin their career within the Public Sector. Apply today to find out more.
About the role:
- Hourly Rate: £16.37 per hour
- Location: Belfast
- Hours of Work: 37 hrs per week, Monday to Friday 9.00 am – 5.00 pm
- Holidays: 35 days pro rata
- Duration: Temporary, ongoing
- Closing date for this vacancy is 24th April 2025, however you can register your interest for current and upcoming public sector positions by applying today
Your Focus:
- Provide housing advice and assistance to people, who often have complex needs or are facing difficult circumstances, with a focus on preventing homelessness.
Criteria:
- Hold a degree or equivalent and a minimum of 1 years relevant experience in a customer support environment
- OR Hold a BTEC Higher Cert/Diploma qualification in Housing and a minimum of 1 years relevant experience in a customer support environment
- OR Hold a BTEC Higher Cert/Diploma or equivalent and a minimum of 2 years relevant experience in a customer support environment
- OR Can demonstrate equivalent continuing professional development or experiential learning and at least 3 years relevant experience in a customer support environment.
- Relevant experience in interpreting relevant policy and statutory requirements to make appropriate decisions to meet the needs of customers.
- Experience working as an effective team member to support the achievement of shared outcomes
- Experience in effectively gathering information to gain insight into customer needs and identifying practical solutions.
- A full current driving licence and access to a form of transport.
- Experience working with both internal and external stakeholders to find effective housing solutions
- As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position.
If you're interested in finding out more apply online, email your CV to [email protected] or give Wendy a call on 028 2563 1555 to find out more.
Riada Resourcing is an equal opportunities employer.