Customer Service / Sales Representative - L/Derry - Permanent
If you come from a customer service background and looking a permanent opportunity offering a great benefits package apply today to find out more about the employer and role on offer.
About the role:
- Monday - Friday 8:00 am – 5:00pm & 8:00 am - 12 noon on Friday
- 38 hours per week
- £Negotiable salary (depending on experience)
- Life assurance
- 33 days holidays (increasing to 34 after 2 complete years of service)
- Company sick pay after 6 months service
- Inspire Employee Assistance Programme
- Healthshield Cashback plan
- Quarterly Gainshare bonus
In this role you will be responsible for:
• Managing all aspects of order entry, order processing and order shipment
• Communicating with customers regarding issues such as order status, order changes and confirmations
• Maintaining customer records to include weekly reporting on order status
• Preparing and issuing quotes
• Identify and target new opportunities
• Creating and maintaining customer records in SAP systems
• Working with Buyers and Planners to achieve on-time customer deliveries
• Complying with and supporting all Health, Safety & Environmental programs, policies and procedures
• Performing any other job-related duties and responsibilities as may be assigned
Criteria:
• A minimum of 5 GCSE’s or equivalent including Maths & English
• 2 years’ demonstrable Customer Services experience
• Strong organisational skills and attention to detail
• Ability to demonstrate excellent relationship building skills
• Excellent communication skills, both written and verbally
• Excellent IT skills including use of MS Office & Excel
If you are interested in a position but feel you may not meet all the listed qualifications, we still encourage you to apply online, email [email protected] or call Heather on 028 7032 6600 in strictest confidence to find out about other, more suitable positions.
Riada Resourcing is an equal opportunities employer.