Business Support Clerical Officer - Antrim & Newtownabbey Borough Council | Mossley Mill, Newtownabbey
Join Antrim & Newtownabbey Borough Council as a Business Support Clerical Officer and play an important role in supporting the delivery of the Environmental Health Business Plan. This is an excellent opportunity for an organised and customer-focused individual seeking work within the public sector.
Key Details:
- £15.82 per hour
- Mossley Mill, Newtownabbey
- Full time, 37 hours per week, Monday - Friday
- Temporary until 31st December 2026
- Public Sector
- Please note closing date for applications is Monday 9th November at 10am. However, you can register your interest for upcoming Public Sector vacancies by applying today.
About the role:
- Provide a full range of administrative services to the Head of Service, and to all officers in the Commercial, Health & Wellbeing and Environment sections
- Deal courteously and effectively with emails, requests and complaints from members of the public, Elected Members, stakeholders and external agencies, both at reception and by telephone
- Receive, record and reconcile all monies received including cash, cheques and visa payments. Arrange refunds where appropriate and maintain a petty cash system
- Screen, re-direct or deal with incoming telephone calls and emails for all sections of Environmental Health
- Use Environmental Health software systems to record all requests for service, referrals and complaints. Maintain an accurate electronic database of all premises and contacts
Criteria:
- Minimum 5 GCSE’s (Grades A-C) to include English Language and Maths or equivalent. Consideration may be given to those candidates who do not hold the above academic qualification but who can demonstrate a minimum of 3 year’s relevant experience as below
- A minimum of 1 years' administrative/ clerical experience to include dealing with the general public
- Good planning and organisational skills
- Excellent customer service skills
- Effective organisational and time management skills
- Ability to work to a high standard with minimum supervision
- High degree of discretion and confidentiality
- Full current driving licence or, if a disability prevents driving, access to a suitable form of transport to enable the duties of the post to be carried out in full.
- Available to work outside normal working hours, when required.
- Desirable 1 years' experience of minuting meetings and producing minutes
If this sounds like the next step in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you. Apply online, email [email protected] or call Aileen on 028 2563 1555 to find out more.
Riada Resourcing is an equal opportunities employer.