Administration Officer - Mid & East Antrim Borough Council | Ballymena
Join Mid and East Antrim Borough Council in Ballymena and be responsible for the provision of a wide range of professional, administration support services to staff working within the remit of Public Protection, Health & Wellbeing. This is a part time, Public Sector position.
About the role:
- £15.82 per hour
- Monday to Friday
- Part Time - 29.6 hours a week
- Temporary up to 31st March 2027
- Please note closing date for this role is Thursday 10th September 2026 at 12 noon, however you can register your interest for current and upcoming Council job opportunities by applying today.
What you'll be doing in this role
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Provide a comprehensive and confidential administration service across all functions within Public Protection, Health & Wellbeing (namely Environmental Health incorporating Animal Welfare, Business Continuity and Emergency Planning).
- Respond to telephone calls, emails and other enquiries from the public, external agencies, other council officers, Elected Members etc. Deal with enquiries through the provision of technical and procedural advice or by signposting to other agencies/sources or where appropriate to the relevant officer.
- Issue standard correspondence to applicants, members of the public and business operators, logging necessary details in the department’s database and providing status reports to the appropriate officer as required.
- Assist in the preparation of marketing materials and publications for the service, and in updating Council’s website as appropriate
- Effectively operate manual and computerised information systems across all functions within Public Protection, Health & Wellbeing. This will include inputting and uploading of information, accessing for enquiries and production of reports.
- Create and maintain confidential investigation files and records and provide audiotyping support in respect of PACE tape-recorded interviews.
What you'll need for this role
- Have a minimum of 5 GCSE passes, to include Maths and English language (grade C or above) or equivalent qualifications to demonstrate literacy and numeracy
- Be able to demonstrate, by providing personal and specific examples, that they have one years' administrative experience in an office environment to include:
- Effective use of computerised information management systems
- Working as part of a team to deliver frontline customer service to members of the public and/or external organisations
- The ability to deal efficiently with large volumes of work and prioritise competing demands
- Competent in the use of Microsoft Office Applications including Word, Excel, PowerPoint and Outlook
If this sounds like the next step in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you. Apply online, Teri@riadaresourcing.com or call Teri on 028 2563 1555 to find out more.
Riada Resourcing is an equal opportunities employer.