Northern Ireland Housing Executive - Neighbourhood Officer - Lisburn
Do you come from a customer service / admin background? Looking to secure work in the Public Sector? Apply today to find out more.
About the role:
- Hourly Rate: £13.69 per hour
- Location: Lisburn
- Hours of Work: 37.5 hrs per week, Monday to Friday 9.00 am – 5.00 pm
- Holidays: 35 days pro rata
- Duration: Temporary, ongoing
- Please note closing date for this vacancy is 10am on 28th August 2026 - however you can register your interest for other upcoming vacancies by applying today
Duties will include:
- Undertake ‘scheduled’ and unscheduled’ tasks daily and maintain a daily logbook of all activities
- Carrying out estate inspections
- Liaising and reporting repairs including visits to elderly or vulnerable tenants to assist in accurate reporting of repairs etc.
- Assist maintenance staff and tenants
- Working with grounds maintenance and office staff in addressing environmental issues
- Monitoring minor instances of nuisance and low level Anti-social behaviour
- Developing and maintaining links with local communities and their representatives
- Co-operating in community development through liaison with the statutory, voluntary and community sector
- Any other duties as required
Criteria:
- Hold a BTEC National Certificate or equivalent Professional/Technical qualification* (Level 3) plus at least one year’s relevant customer service and general administrative experience
Or
- Have five GCSEs* (Level 2), or equivalent qualification, plus at least two years’ relevant customer service and general administrative experience
Or
- Can demonstrate three years’ experience in a relevant customer service role and general administrative experience
- Intermediate IT proficiency
- Candidates must demonstrate relevant experience in dealing appropriately with customers in a challenging environment
- A full current driving licence and access to a form of transport.
- As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position.
If this sounds like the next step in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you. Apply online, email [email protected] or call Wendy on 028 2563 1555 to find out more.
Riada Resourcing is an equal opportunities employer.