Contact Wendy Blair | 028 2563 1555 | [email protected]
Clerical Officer - Northern Ireland Housing Executive - Belfast
Join the team at the Northern Ireland Housing Executive in Belfast as a Clerical Officer and provide essential administrative support to help ensure the smooth and efficient delivery of services. This is a great opportunity to build experience within a busy public sector environment while supporting day-to-day operations and delivering a high standard of customer service.
About the role:
- £13.05 per hour
- Monday - Friday (8.30am - 5pm)
- 38 hours a week
- Housing Centre, Adelaide Street, Belfast
- Holidays: 35 days pro rata
- Duration: Temporary, ongoing
- Please note closing date for this vacancy is 12 noon on 10th April 2026 - however you can register your interest for other upcoming vacancies by applying today
What you'll be doing in this role:
- Provide timely administrative and co-ordination support and other ad hoc duties as required
- Input data, maintain records and set up databases
- Management of performance measures in order to understand and improve the business
- Drafting responses to letters and complaints on behalf of the Business Area Manager
- Using telephony system to answer calls
- Using Board app to triage and allocate work
- Monitoring of inboxes
What requirements are needed for this role:
- 5 GCSEs to include Maths and English
- 1 year’s relevant experience in a similar role, delivering excellent customer service and completing administration tasks
- Strong IT skills including Microsoft packages, communication skills, and organisational skills
- Compassionate, with a drive to support customers
- Ability to work on own initiative with accurate and timely completion of tasks
- As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position
If this sounds like the next step in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you. Apply online, email [email protected] or call Wendy on 028 7032 6600 to find out more.
Riada Resourcing is an equal opportunities employer.