Location
Derry City
Position
Customer Service Advisor
Vacancy Type
Temporary

Job Description

Derry City & Strabane District Council - Customer Service Administrators - Part time 
  • Location: Foyle Arena, L/Derry 
  • Hours of work: 18.5 hours per week on rota basis , to include early morning, evenings and weekends
  • Rate: £10.19 per hour
  • Immediate starts 
Would you like to work for your local Council? Apply online or call our team on 028 7032 6600 to find out more.
 
Duties:
  • Provide high standards of customer service
  • Front of house duties including answering queries, processing sales and transactions including centre membership sales, taking bookings and controlling facility admission
  • Accountable for all day to day discrepancy reporting, refund authorisations and lodgement processors
  • Invoicing, collation of reports, data input and processing, recording of lost property, and adhere to the, normal operating and emergency procedures as required. 
Criteria:
  • 4 GCSEs at Grade A –C or equivalent to include English and Maths
  • One years’ demonstrable experience to include:
  • Cash handling and financial reconciliation 
  • Using a computerised system
  • Customer Service & Sales experience 
OR
  • Consideration will be given to applicants who do not possess the required qualification but can demonstrate a minimum of 3 years’ experience as stated above.
Apply online, call our team in strictest confidence on 028 7032 6600 or email [email protected] 
 
Riada are specialist recruiters in Customer Service job vacancies - for a confidential discussion of this and other similar positions get in touch today.  
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