Location
Coleraine
Position
Customer Service Advisor
Vacancy Type
Contract

Job Description

Customer Service Assistant - Coleraine - Contract

Employee Benefits:
  • Hours of work: 37 hours per week, 9:00am - 5:00pm Monday to Friday.
  • Rate of pay: £Negotiable
  • Location: Coleraine
  • Discretionary Company KPI Bonus Scheme
  • Annual leave starting at 37 days per annum inclusive of bank holidays
  • Contributory Pension Scheme (up to 20% employer contribution)
  • Life Assurance and Group Income Protection Scheme
  • Health Cashback Plan
  • Employee Assistance Programme
Founded in 1914, our client, a financial services organisation are recruiting a Customer Service Assistant for a maternity contract, to join their Coleraine Branch. If you have customer service and admin skills and looking a move then please call Shannon on 028 7032 6600 or apply online.

Duties:
  • Act as a first point of contact, offering a professional service to members.
  • Build relationships with members.
  • Help and support our customers by providing information on products.
  • Carry out a range of daily branch tasks including those for start of day, till operations, account / miscellaneous transactions, till balancing, nominal receipts and withdrawals processing and end of day.
  • Carry out a range of investment tasks in relation to account opening, passbooks, investment receipts and withdrawals, account closure and account amendments.
Criteria:
  • 6 GCSE passes (or equivalent) at Grade C or above, including English and Maths
  • Minimum 2 years’ experience in a customer facing role with administration duties
  • IT literate and proficient in the use of Microsoft Office.
  •  Excellent communication & numeracy skills
Apply online, forward your CV in confidence today to shannon@riadaresourcing.com or alternatively call Shannon on 028 7032 6600.

Riada are specialist recruiters in Sales & Customer Support job vacancies - for a confidential discussion of this and other similar positions please get in touch today.
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