Location
Armagh
Position
Customer Service Advisor
Vacancy Type
Temporary

Job Description

Customer Service Advisor - Craigavon - NI Electricity Networks
 
Grow your career with Northern Ireland Electricity Networks. NIE Networks owns and maintains Northern Ireland's electricity networks. 
 
Apply online, call Mairead on 028 2563 1555 or alternatively email [email protected]
  • Location: Craigavon 
  • Duration:  On going for 6 months (potentially a view to becoming permanent) 
  • Immediate start
  • Monday - Friday - 7.30 am - 3.30 pm - 9.00 am - 5.00pm 
  • Rate of pay : £10.65 ph
Duties: 
  • Manage customer communication by phone, social media and email
  • Administration duties 
  • Call handling service
  • Ensure effective internal communications with other departments
Criteria:
  • Grade C or above in GCSE English and Maths
  • Previous, relevant experience (for example customer advisory role or similar) 
  • Strong IT skills 
  • Excellent attention to detail
  • Confident managing difficult customers and resolving customer complaints
  • Working knowledge of MS Office, email and internet  
Apply online, call Mairead on 028 2563 1555 to find out more or alternatively email [email protected]

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